Frequently Asked Questions
What quality is the Social Media Download file you offer?
The actual file size is 6 x 4 inches at 72ppi. That's suitable for viewing on your computer or mobile device up to that size, with good quality. It's also handy for emailing or uploading to Facebook or a similar site. It's not intended for use as a computer desktop photo, or to make a 4 x 6 print. You'll need a larger file as it will quickly become pixellated. You can purchase a larger digital image online.
How long does the standard shipping take?
About seven to ten days from the time it is sent from the lab. The prints go to a bulk facility and then are delivered to USPS.
How soon do you post galleries?
It varies. We try to post within 24 hours. If the games are on a weekend (including Friday) it may not be until Monday afternoon or Tuesday. Photos coming from associate photographers may take a little longer or if we have a high volume. We provide an Update in the right column of our home page when new galleries are added as well as Tweet it.
How do you choose which games you attend?
Our goal is to try to photograph each school/sport/level, twice. In other words two varsity, two JV and two freshmen for each sport. From there we look at location, weather and opponent. If two teams we regularly cover are playing each other, chances are we'll select that game over another. That way, we can cover both schools at once. For things like parent or senior nights, we rely on parents to let us know that they would like us to be there.
Why don't you cover all the sports?
We start with the 'major' sports. In recent years we have added some tennis, wrestling and volleyball to the mix. We just don't have the manpower yet to get to everything. Previous sales are also considered.
Do you cover other events?
We do. Please contact us if there is a particular event you would like us to attend. Then we can post the images in either a public or private gallery.
Where can I find photos from pervious seasons?
Links to photo galleries published in the previous season can be found in our main Navigation menu. There are also links from each school for this season. If you are interested in ordering from galleries prior to the 2010 - 2011, please contact us.
If you have a comment or suggestion for additional content on this page, we'd love to hear from you.